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Xerox

Miscellaneous


Xerox
Turkey

[ go to relevant section in my cv ]

In 1998 Xerox Turkey started a new support service called "Xerox Contact" which was guaranteed to come back to any support request (e-mail, phone or fax) within the hour. This service was also designed to streamline lead management. Xerox Turkey decided to launch the service on their corporate website which was, at the time, quite awful. Xerox therefore decided to completely redo the website and they cold-called me after having heard of me through the grapevine.

After the I completed the site and it had been online for a few months, PC World magazine conducted a clandestine survey of certain turkish corporate websites and graded them based on three criteria: support response time, useability and quality of design. The Xerox site came second in the survey.

Xerox Website