to relevant section in my cv ]
In 1998 Xerox
Turkey started a new support service called "Xerox Contact" which
was guaranteed to come back to any support request (e-mail, phone or
fax) within the hour. This service was also designed to streamline
lead management. Xerox Turkey decided to launch the service on their
corporate website which was, at the time, quite awful. Xerox therefore
decided to completely redo the website and they cold-called me after
having heard of me through the grapevine.
After the I completed the site and it had been online for a
few months, PC World magazine conducted a clandestine survey of certain
turkish corporate websites and graded them based on three criteria:
support response time, useability and quality of design. The Xerox site
came second in the survey.